Control VS Influence

Lesson of the Day: Memos and SOP’s do not change the culture of a department. Influence, building relationships and training does.    Key Points: 1.) Pull over, I am going to puke! 2.) Highrise Ops 3.) Firehouse Visit Check out this episode!

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My Way VS Our Way

Lesson of the Day: Focus on the win/win.  We get too focused on “my way” instead of “our way”. Key Points: 1.) We Got a Bench 2.) Fog vs. Smoothbore 3.) I’m sorry you have to deal with this.  Check out this episode!

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Let The Drill Evolve

  Lesson of the Day: To see where people are at, give them a test. I like to assign training or other station tasks to see where people are at in their work ethic. No repercussions, just a feedback system.  Not done? Then it was not a priority. Everyone is different, some need little to…

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Tick Tock

Lesson of the Day: Our level of effort is in direct relationship with our level of satisfaction.  More Effort = More Satisfcation Little Effort = Little Satisfaction Why do families grow strong? EFFORT   Key Points: 1.) Hose With Recruits 2.) Tiller Time 3.) What is your time worth? Check out this episode!

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Results Don’t Lie

Lesson of the Day: Well, I tried doesn’t cut it. You either did enough work or you didn’t. Key Points: 1.) Extra Training With Recruits 2.) Busy is Debateable…Stockton 3.) Getting More Involved Check out this episode!

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“Why You Transferring?”

Lesson of the Day: There is too much wasted time on assumptions and stories. Key Points: Captain Cook Sunday Day of Rotating Crews “You Get Your New Mask Yet?” Check out this episode!

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Instructor Fail

Lesson of the Day: We saw the pitfall of training. We put recruits in decision-making role (officer) and that’s where they struggled the most. It’s not their fault. They just were not ready. To improve, we will place an officer to drill with them as the lead next time. As an instructor, look for what…

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Are You Trying To Be Perfect?

Lesson of the Day: We will never be perfect. We can make progress towards perfection though. Focus on progress. Key Points: Teaching PPE and SCBA with Recruits Can you bid stations? …NO… Build Relationships Up since 3 pm Check out this episode!

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Am I Good?

Lesson of the Day: People want to do a good job. We rarely have a system to determine if we are good though. Use measurement for feedback. Expectations and performance objectives help set the bar for being good.   Key Points: Company officer expectations with Recruits Performance objects are coming Members are envious of the…

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Donuts With The Deputy

Lesson of the Day: The stories we tell ourselves are usually the real problems. Change your story, change your life.    Key Points: 1.) Office Meeting 2.) Deputy pinpointed the real issue 3.) Who’s Jocko? Check out this episode!

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